Agyemang Bag

ONLINE return policy:

We will exchange or refund all non-sale items if posted by trackable mail or courier within 7 days of receipt.
We offer exchange or store credit on all non-sale items if posted by trackable mail or courier within 14 days of receipt. 

All jewelry, objects, underpinnings, printed matter and swimwear are FINAL SALE.
Sale items are final sale.
Promotional sale purchases (items purchased with a discount code) are available for exchange or store credit only. 

For more details please click here

LAYAWAY

We want to make our pieces as affordable for you as possible. While Afterpay is not available in Canada, we will be happy to work with you on a layaway plan. Please e-mail hello@100percentsilkshop.com if you would like to pursue this option. 

Canada
Contactless Pick up in store or Toronto Delivery - FREE
Canada Post Express (2-4 business days) $20 CAD
Oversized (Candles, shoes, etc) - Canada Post Express (2-4 business days) $30 CAD

USA
DHL Express (2-4 business days) $20 CAD = $15 USD
Oversized (Candles, shoes, etc) DHL Express (2-4 business days) $30 CAD = $22 USD

FREESHIP code for North America cannot be used for oversized packages like shoes or housewares, and cannot be used in tandem with another code. 

Europe
DHL Express (2-4 business days) $35-$40 CAD = 22-25 EUR
Oversized (Candles, shoes, etc) DHL Express (2-5 business days) $60 CAD = 38 EUR

Japan/Hong Kong/Taiwan/South Korea
DHL Express (2-5 business days) $35-$45 CAD
Oversized (Candles, shoes, etc) DHL Express (2-5 business days) $65CAD

Rest of the World
DHL Express (2-5 business days) $50-$60 CAD
Oversized (Candles, shoes, etc) DHL Express (2-5 business days) $75CAD

*** This is a rough estimate. If the package is oversized of exceeds 3kg customer will be notified about added shipping charges before order is completed
If you have specific mailing needs or a rush, please get in touch when you order.
We are not responsible for customs delays, duties or taxes on international shipments.
We feel you, but are not responsible for lost, stolen or delayed orders, or items damaged in transit. That said, get in touch if you have any issues and we will help out as best we can from our end. And please ensure your shipping address is a secure location.
Orders are shipped to the address provided. Orders shipped to incorrect addresses will not be refunded but can be reshipped at the expense of the customer.