To initiate a return please e-mail hello@100percentsilkshop.com
All objects, jewelry, underpinnings, printed matter and swimwear are final sale. Sale items and special orders are final sale. Promotional sale purchases (items purchased with a welcome code or a discount code) are available for exchange or store credit only.
We will exchange or refund all regular-priced clothing items if posted by trackable mail or courier within 4 days of receipt. The item must arrive to the shop within 14 days of posting. For refunds, you will be refunded the cost of the returned items at the time of purchase minus a return fee of $10.
We want to make our pieces as affordable for you as possible. If Sezzle is not a suitable option, please e-mail hello@100percentsilkshop.com to pursue a longer-term layaway plan. We normally ask for a 30% deposit and the rest is paid in monthly installments.
TORONTO Pick up in-store - FREE Good Foot next business day delivery - $8 CAD and up
All US/CANADA shipping is tracked, express 2-7 business days or tracked parcel mail 3-10 business days. We offer complimentary shipping in North America on orders over $300 CAD.
✷GARMENTS AND SMALL ITEMS✷ CANADA - Tracked Parcel Mail $10 CAD CANADA - Expedited Shipping $25 CAD USA - Tracked Parcel Mail $8 USD USA - DHL Express Shipping $22 USD
For estimates on shoes and multi-item orders please see our shipping page here
✷ REST OF THE WORLD - International shipping rates will be displayed at check out based on the total weight of your order. For more details please check out our shipping page here
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